Privacy Policy

1. Introduction

Boolkeys ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our SMS and voice communication testing for the @elizaos/plugin-twilio npm package. By providing your information and consenting to participate, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

• Personal Identification Information: Name, email address, and phone number.
• Consent Records: Timestamps, IP addresses, and status of consent checkboxes.
• Communication Data: Content of SMS messages and voice interactions during testing.

Mobile Number Usage: Your mobile phone number is used exclusively for:

• Development and testing of the @elizaos/plugin-twilio plugin
• Sending verification codes and test messages
• Testing voice communication features

3. How We Collect Information

We collect information through:

• Verification Form: When you complete the form at https://www.boolkeys.com/eliza/plugin-twilio/verify/
• Electronic Communications: When you receive and respond to SMS messages or voice calls during testing.

4. Use of Your Information

We use the collected information to:

• Conduct Testing: Facilitate development and testing of the @elizaos/plugin-twilio npm package.
• Maintain Records: Keep records of consent and communication for compliance purposes.
• Improve Services: Analyze testing data to enhance our plugin and related services.

5. Sharing of Information

Important: We do not sell, trade, or share your personal information with third parties for marketing or promotional purposes. Information sharing is strictly limited to:

• Technical Service Providers:
  • Twilio: For SMS and voice communication infrastructure (technical processing only)
  • Deepgram: For speech-to-text processing during voice testing
  • ElevenLabs: For text-to-speech processing during voice testing
  These providers are used solely for technical processing and are not permitted to use your information for marketing purposes.
• Legal Obligations: If required by law or to protect rights, privacy, safety, or property.

6. Data Security

We implement appropriate security measures, including encryption and secure storage, to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your information for the duration of the testing period (30 days) and as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. After the testing period, your mobile number and related test data are automatically deleted.

8. Message Frequency and Opt-Out

You can opt out of test communications at any time through any of these methods:

• Reply "STOP" to any test message
• Email us at arwen@boolkeys.com
• Use the developer dashboard at boolkeys.com/eliza/plugin-twilio/dashboard

After opting out, you will receive one final message confirming your opt-out status.

9. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request copies of your personal data.
• Rectification: Request correction of inaccurate information.
• Erasure: Request deletion of your personal data, subject to legal constraints.
• Restrict Processing: Request limitation on the processing of your data.
• Object to Processing: Object to the processing of your personal data.
• Data Portability: Request transfer of your data to another organization or to you.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us